Missing or wrong items from package, what should I do? Wendy June 20, 2017 19:19 Updated Follow Please take a photo of any evidence of mail, shipping label, item and contact us immediately. Related articles Welcome to JETech Customer Support Center! How can I register for Lifetime Replacement Warranty? Is return shipping costs refundable? How can I cancel my order? Comments 0 comments Please sign in to leave a comment.